Welcome to Mohona! These Terms and Conditions outline the rules and regulations for the use of Mohona’s thrift eCommerce platform. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you should not use our services.
1. General Information
• Mohona is an online thrift store offering pre-owned clothing, accessories, and other products for sale.
• The products listed on our platform are second-hand, and their condition will be clearly stated in the product description.
• We reserve the right to modify or discontinue any part of our service without prior notice.
2. User Accounts
• You must be at least 18 years old to create an account or make a purchase. If you are under 18, parental consent is required.
• You are responsible for maintaining the confidentiality of your account details and agree to accept responsibility for all activities that occur under your account.
• Mohona reserves the right to suspend or terminate accounts suspected of fraudulent or abusive behaviour.
3. Product Listings and Descriptions
• We strive to ensure all product descriptions, images, and prices are accurate. However, we do not guarantee that descriptions or pricing are error-free.
• Colours and details may vary slightly due to screen resolutions and lighting conditions.
4. Pricing and Payment
• All prices listed are in Indian Rupee and are subject to change without notice.
• We accept payments via Razorpay Payment Gateway.
• Orders will not be processed until payment is received in full.
5. Shipping and Delivery
• We ship orders to locations within India.
• Shipping fees and estimated delivery times will be displayed at checkout.
• Mohona is not responsible for delays caused by shipping carriers or unforeseen circumstances.
6. Returns and Refunds
• As a thrift store, all sales are final, and we do not accept returns unless the product is significantly different from its description.
• Refunds may be issued at our discretion if the product received is defective or incorrect.
• Customers must initiate refund requests within 24 hours of receiving their order by contacting Anzabdulla1@gmail.com
7. User Conduct
• Users may not use Mohona’s platform for illegal or unauthorized activities.
• Any attempt to manipulate, hack, or disrupt our website will result in immediate termination of access.
8. Intellectual Property
• All content on Mohona, including logos, images, and text, is the property of Mohona and may not be used without permission.
9. Limitation of Liability
• Mohona is not liable for any indirect, incidental, or consequential damages arising from the use of our platform.
• We do not guarantee uninterrupted access to our website and reserve the right to make updates, suspend, or discontinue services at any time.
10. Privacy Policy
• By using Mohona, you agree to our Privacy Policy, which governs how we collect, use, and protect your personal information.
11. Changes to Terms & Conditions
• Mohona reserves the right to update these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
• Email: Anzabdulla1@gmail.com
• Phone: +916282991569
By using our website, you agree to abide by these Terms and Conditions. Thank you for shopping
with Mohona!